FAQ

Does Norgate Auto Body guarantee their auto body repairs?

Absolutely. We stand by our workmanship and guarantee all repairs for as long as you own your vehicle.

How long will it take to get my vehicle repaired?

We give you an accurate estimate of how long it will take to complete your repair, and we keep you informed of our progress. We’re committed to getting your vehicle back to you when promised while never compromising on the quality of our repairs.

Do you provide courtesy cars?

Yes. We know that you need to get around while your vehicle is being repaired. We provide a replacement vehicle for you.

What do your customers have to say about Norgate?

Testimonials and customer reviews are consistently positive about Norgate. We are frequently acknowledged for going above and beyond in our customer service.

Is Norgate recommended by ICBC?

Yes. We we are fully accredited and registered as ICBC c.a.r. Shop VALET and ICBC Glass Express facilities.

Do you work with other insurance companies?

Yes. We are a designated repair facility for: ING, Canadian Direct, PHH, CEI, Family Ins., Intact and Assured.