Norgate customer service is excellent! Cal took time to explain what was repaired on my Jeep and assured me that if I had any issues to bring it back. I appreciated getting my Jeep back cleaned inside and out. Cal turned a negative situation into a positive because the repairs were done in a timely manner, I had a courtesy car which a family member was able to drive and my Jeep looks great. Thank you Norgate and especially Cal!
I'm new to Prince George and when I asked around for a good autobody shop, Norgate was a top recommendation and they were right. Excellent service, my car was returned to me spotless and the repair looks great. Best of all, the staff are very patient and take the time to thoroughly explain the issues with your car.
Norgate did a great job and had my vehicle in and out of the shop quickly. They provided me with transportation to work and a vehicle to use while my vehicle was being serviced. They even price matched manufacturer parts to aftermarket parts at no extra charge. Very satisified and impressed by their actions to accommodate my work schedule.
We couldn’t be happier with the service we receive!
Over the year, our vehicles have been the victim of hit and runs, cracked or chipped windshields, and even an unfortunate run in with a moose. Each time, Norgate has taken an unpleasant situation and made it right again in an efficient, stress free manner.They go the extra mile and we couldn’t be happier with the service we receive. Not only do they fix the damage done but they go above and beyond by giving the vehicle a thorough cleaning and even fixing some cosmetic issues such as warped and peeling trim on our Chevy Avalanche without even being asked.No one wants to have to take their vehicle to the shop for repairs but I know that if I have the need, I won’t hesitate to go to Norgate because I know they will be there for us.
I would recommend Norgate to anyone who needed Autobody repairs. The service was excellent. I was kept informed on the progress on my vehicle.When I picked my vehicle up it was cleaned inside and out. Looked new!Thank you!
I found the Norgate experience to be excellent all around.. The damage was fixed in splendid fashion. The car was ready on time and wonderfully detailed inside and out thank you. I was also very pleased that you fixed the front end that had curb damage.Oveall a very good experience thank you
Had to get my truck repaired after being side swiped. Right from the claim adjusting through to getting the truck back it was a positive experience. All staff were friendly, courteous and attentive. My service rep kept me fully aware of what was going on through all steps in the process. Great job Dave and crew. I know a few other business's that need to take a page out of your playbook. And the truck looks great!