Mission and Values
When you’ve been in the auto body business for nearly 60 years (est. 1960) you know a thing or two about vehicle repair. But what sets Norgate Auto Body Ltd. apart from its competitors is our good, old-fashioned customer service.
At Norgate, we get to know our customers by name, and we keep you informed about your vehicle repair every step of the way, from providing a fair and accurate estimate to making sure that your vehicle is returned to you in pre-collision condition, or better.
We’re a second generation family-owned and operated business with roots in Prince George and a commitment to the community we call home.
Success at Norgate has always meant ensuring 100 percent customer satisfaction so that our customers keep coming back and recommend our services to others. Word of mouth is the most effective way to attract new customers, and our many positive customer testimonials are evidence of our focus on customer satisfaction.
Every repair we do for you comes with a written service guarantee. We stand by our work and if you are not completely satisfied we promise to make things right. All of our repairs are guaranteed for as long as you own your vehicle.
“There’s nothing better than helping others and seeing a project get done right. Here at Norgate Auto Body Ltd. we believe in old fashioned service ideals: like always returning phone calls promptly, keeping all the appointments, being available even after the project is done, and always providing options with fair, accurate pricing up front.”
– Kent Berg, Owner