Reporting an Insurance Claim

The mere thought of having to fill out insurance claim forms can cause anxiety. At Norgate we will take care of everything for you.

We are an ICBC c.a.r. shop VALET facility, and we are authorized to provide you with an in-shop estimate (unless ICBC requests that you visit a claim centre). By choosing an ICBC-accredited body shop, your estimate and vehicle repairs are done in one convenient location. Plus, your repairs are always guaranteed for as long as you own your vehicle.

In addition to ICBC insurance claims, we are a designated repair facility for the following insurance companies: ING, Canadian Direct, PHH, CEI, Family Ins., Intact and Assured.

Once you have your estimate, one of our expert auto body specialists will let you know how long it will take to complete the repair. During the repair process, we will provide you with updates on our progress.

Our priority at Norgate is getting your vehicle repaired and back to you as quickly as possible without compromising on providing top-quality craftsmanship, guaranteed.

All vehicles are thoroughly inspected upon completion of the repair. We get your vehicle back to you on-time and, whenever possible, before the estimated completion date.