Who chooses where to repair

Consumers in BC have the right to have their vehicle repaired at the auto body shop of their choice.

However, if you don’t already have an established relationship with a body shop that you trust, there are a few important factors to consider when choosing the best place to get your vehicle repaired.

The number one way that consumers find a collision repair shop is by talking to friends or relatives. Norgate’s satisfied and loyal customers consistently recommend our services, as evidenced by the many positive testimonials.

The second best way to find a reputable shop is to check for affiliations within the automotive industry. Unfortunately, there is no single governing body or designated association that oversees the auto body repair shop industry in Canada.

However, there are organizations that inspect shops and set standards. Norgate is a member of CARSTAR Quality Assured Collision and Glass, we’re ICBC approved and accredited, Profirst Certified with Honda, a CAA approved auto repair facility and we’re currently on track for I-CAR Gold status.

Owner, Kent Berg, has taken an active role in the Automotive Retailers Association and has supported changes and improvements to the collision repair industry. His involvement in the industry and commitment to improvements is further evidence that Norgate is an auto body shop you can trust.

Another surefire way to help in choosing where to have your vehicle repaired is to pay a visit to the shop. You’re always welcome to stop by Norgate, and our professional and friendly staff will be happy to answer any questions you may have. You’ll find that our shop is clean, organized and well-equipped.

Finally, a reliable auto body shop will always guarantee its work in writing. Norgate stands by its auto body work and guarantees it for as long as you own your vehicle.

While the decision of which auto body shop to trust in repairing your vehicle is always yours to make, you really can’t go wrong by choosing Norgate Auto Body.